Risk Register User Guide - Cloud

Welcome to Risk Register for Jira Cloud

This page has instructions to help you manage project, product and organization risks.

Add risk information to an issue

Add risk information to Jira issues of any type: tasks, stories, bugs, and so on:

  1. View the details of a particular issue. Click the Assess risk button (top right corner).
  2. The Risk assessment section will appear. Move the sliders to specify both the impact and probability of the risk.
  3. Optionally specify residual risk. Check the Specify residual risk checkbox, then move the relevant sliders.
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And that's it - you have added risk information to the issue, and it will now appear in relevant risk registers and risk matrices (see "View a risk register and matrix"below).

The Assess risk button appears only if risk management is enabled for that project (see "Enable risk register for your projects" below).

View a risk register and matrix

There are three ways to navigate to a risk register:

  • Click Visit risk register on the Risk assessment panel described above; or
  • Click Risk registers in Jira's main menu, and search for the relevant project; or
  • Click Projects in Jira's main menu, find the relevant project, then click Risk register in the Add-ons menu.

You can switch between the risk register view and the risk matrix views:

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The risk matrix maps risks onto a two-dimensional grid:

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View the risks from multiple projects

A risk register is automatically created for projects in which risk management is enabled. In addition, you can create custom risk registers that collate the risks from a set of projects that you nominate.

  1. Visit the Risk registers page.
  2. Click Create risk register.
  3. Follow the instructions to give your risk register a name, and select the projects upon which it is based.

Add risk treatments

N.B. Treatment linking must be enabled by a Jira Administrator. See "Enable treatment linking" below.

Link a risk to one or more treatment issues, which will then appear on the risk register view.

  1. Create an issue to represent a treatment task.
  2. Navigate to the details page for the risk.
  3. From the context menu (top right), click Link.
  4. Specify the 'is treated by' link type.

You'll see the 'is treated by' links on the risk's details page.

Those same treatment links will appear on the risk register view.

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If you are using Jira Software, there will be an additional menu item in the issue context menu: Create linked issue. That's a short-cut that lets you create an issue, and link it to the current risk in one step.

No matter how you create the link between the risk issue and its treatment issues, be careful to set up the links so that they read 'is treated by' from the risk side, and 'treats' from the treatment side.

Enable treatment linking

Jira Administrators only

Treatment linking is not enabled by default. To set it up:

  1. Visit the Configuration page.
  2. Under Risk treatment, select the relevant issue link type.
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Modify the risk model

Jira Administrators only

The risk model determines how the level of risk is calculated from the risk probability and risk impact. Here is to customize the model:

  1. Visit the Risk model page.
  2. Select risk levels for each probability and impact combination.
  3. Make other adjustments to the risk model via the tabs at the bottom of the Risk model page.

Enable risk management for a project

Project Administrators only

Risk assessments can only be added to issues in projects for which risk management has been enabled. To enable risk management for a project:

  1. Open the Project settings.
  2. Click Risk register in the left-side menu.
  3. Enable Override of the default settings.
  4. Enable Risk management.
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You can enable risk management as the default for new projects:

Jira Administrators only

  1. Visit the Configuration page.
  2. Enable Risk management.

Make the Register a new risk button appear

When properly configured, the Register a new risk button appears at the top right of the risk register view:

That button provides a way to quickly create a new issue and add risk information to it. The button only appears if:

  • The risk register is associated with one project only; and
  • An issue type for risks has been selected (see below).

To select an issue type for risks:

Project Administrators only

  1. Open the Project settings.
  2. Click Risk register in the left-side menu.
  3. Enable Override of the default settings.
  4. Enable Risk management.
  5. Select an issue type.

You can select an issue type for risks to be used as the default for new projects:

Jira Administrators only

  1. Visit the Configuration page.
  2. Enable Risk management.
  3. Select an issue type. If one does not already exist, you will be offered the opportunity to create an issue type called 'Risk'.
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Change the risk matrix appearance

Jira Administrators only

There are several options enabling you to change the risk matrix appearance. Do the following:

  1. Visit the Configuration page.
  2. Indicate your preferences under the Risk matrix appearance heading.